A New Pet Peeve

Tue, Jul 14, 2009

I try really hard not to be too negative on this site. This is a place, after all, where my family visits as well as people from my church and hopefully, our future little ones, so I try to keep things as nice as possible. But today is different. Today, I have to vent.

I realize we all have our pet peeves. I definitely have mine, which include things like people talking on their cell phones in quiet places, drivers pulling in front of me and then going slow, and work meetings that don’t end on time. I try not to dwell on these little annoyances and I don’t let them bother me too often.

But today I added a new pet peeve to my list. I had gone to a medical lab down the street to have blood drawn. I should mention that this is the third time in about five weeks that I’ve had to have my blood taken. For most people, this wouldn’t be an issue. Unfortunately, I am not most people. I was born with a deep aversion to needles, one that has had such side effects as queasiness, dizziness, and a tendency to cry like a baby. (Yes, I have cried when having an IV put in and yes, I was over the age of 30.)

This morning, I tried to make this aversion known to the lab technician(s) when I sat in the chair and rolled up my sleeve. I hinted that I might need to lie down or at the very least put my head between my legs. I even asked if they’ve ever had someone pass out on their watch. I tried to make jokes and smile up at them with what I hoped was a look that would invoke some empathy or at the very least a little compassion. And you know what I got for my troubles? Nada. Not one word, not one smile, not even a, “wow, really? You’re a fully grown adult who is terrified of a little needle?” Nothing.

Instead, they poked my arm with what I felt was a little more force than was necessary, and then without another word, proceeded to take several vials of my precious blood, all the while watching me squirm and writhe in agony. Okay, maybe it wasn’t agony, but I was definitely not comfortable or happy. And they couldn’t have cared less.

Which got me wondering, why are they in this field of work? Why do they spend all day, every day doing something that should require at least a modicum of sympathy, or at least friendliness, as a prerequisite? Is it a power thing? Do they just enjoy it when people are made to feel vulnerable, knowing that they have the upper hand? Are they burned out from their job and hate coming to work? Are they trying to practice a little “tough love” for our benefit?

I realize that not all lab technicians are like this, of course. I’ve had technicians and nurses who have been great; they were kind, gentle and understanding. But to have three bad experiences in a row has made me not only add this to my list of pet peeves, but move it straight to the top.

So there you have it, that’s my new pet peeve. Thanks for letting me vent. I feel much better already. Well, at least until I have to go back and give more blood.

What are your pet peeves, do you have any you’d care to share?

ps – thanks to Sarah for the idea for this post. I loved your post about pet peeves and realized it was the perfect way to get this off my chest.

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Tags: needles, pet peeves

29 Comments For This Post

Sarah Says:
July 14th, 2009 at 8:25 pm

I can guess exactly what their deal is. They are probably used to dealing with people, unlike you, who are are starving for attention and who make sure everyone around them know how uncomfortable they are, etc. I have dealt with such people, who, I repeat, are not like you. They are annoying and tedious to have to give customer service to. That causes one to develop apathy for everyone else, not believing that they may become queasy after a poke in the arm.

That’s my “defense” for them, because I have been there dealing with those frustrating attention suckers. It’s too bad that people like you have to suffer the effects of the “other kind.” Just keep that in mind, for next time.

By the way, my pet peeve is apathy. Unfortunately, I happen to deal it out quite a bit – but only when necessary .

Sandy Says:
July 14th, 2009 at 8:30 pm

They’re not all like that. I think that she was just really very rude and possibly not being gentle as she could be. I think I would definitely report her. This last time that I got my blood drawn last month, she said “Stick” as they all do and I brace mayself with clinched fists, eyes, mouth and probably every muscle in my body… Well, I kept waiting for it. I didn’t feel one thing. She was Awesome!!!! I know that there has to be a technique or talent to it because I have had some aweful ones just as you did, but I don’t think that they were doing it on purpose, which yours possibly could have been doing! They were just bad at giving shots. So I know there has to be a trick to it. But, I am thinking that whoever did yours today was not very good and may have been a bit mean! Seriously I would report her.

joy Says:
July 14th, 2009 at 8:43 pm

I know exactly how you feel. I hate needles. Ask my mom and she will tell you how I tried to runaway from the nurse when I was getting my vaccinations. Of course if your adulthood, it is rare not to get blood drawn and I have had to do some deep breathing exercises and avert my eyes from the needle itself. I always make it known to the person drawing blood or inserting any needle into me that I HATE needles. I have had good ones and bad ones. Once I told I tech who had to insert a dye in me for a kidney scan that I hated needles and they almost laughed at me. I had a a line put in and told to use the bathroom and almost fainted when I accidentally looked at it. I cannot stand having a needle in me longer than necessary. But this is something I had to get over, somewhat, when I got pregnant with my first son. I didn’t know how I would cope, especially during labor when it is unavoidable having a needle in you for an IV. But I did it. Don’t get me wrong, I still hate needles, but somehow I have been able to tolerate it. Having major surgery last year also got me over it. However, the bottom line for me is always how the nurse, technician or whoever treats me during the procedure. For the most part, I’ve been pretty lucky but I also attribute to karma. I always thank the person doing the needle work for doing a good job if there is minimal pain involved or discomfort. In fact, I praise their good work. It seems to me that most technicians have pretty good empathy toward the people they take blood from. Is there any way to go somewhere else or another lab. I would also complain to your doctor. I did that when I had my kidney procedure and the doctor told me they planned not to use that particular radiologist again.

Kristina Says:
July 14th, 2009 at 9:23 pm

It sounds like she just didn’t know what she was doing! I am so sorry!

Kristina´s last blog post..Ad Libs

The Wife of Odie Says:
July 15th, 2009 at 3:17 am

I have the SAME pet peeve! I had my blood taken a few weeks ago and the guy was emotionless and really freaked me out. It makes SUCH a difference when they can just be nice!

The Wife of Odie´s last blog post..4th of July

Jill Says:
July 15th, 2009 at 5:38 am

Ugh! I’m so sorry they just disregarded your feelings and fears so easily! You should just be like my grandmother and call it like ya see it…sho said to a nurse recently, “You really don’t like your job, do you?” Hehehe

Jill´s last blog post..Challenge: so far, so good

Mom of 5 Says:
July 15th, 2009 at 6:01 am

So sorry this experience had to be so trying….wish I could have been there with you. Nothing like a Mama Bear to get folks to shape up!! Over the years I think I’ve run into almost all the different technicians and nurses out there. I feel there are categories of tech/nurses: 1. the really caring and I’ve chosen the right field/profession 2. Most days I’m caring and pretty sure I’m in the right field 3. I don’t care and why did I choose this field? 4. Today’s a lousy day and this field sucks!!

We all hope we don’t hit # 4 too often or we’ll all quit going to the doctor for anything!! Having said that, I’m very grateful for all those who join this great field of nurses/technicians because they love and/or enjoy to work and having the opportuntities to help others. They apply themselves to really learning the best techniques in working with their patients. I’ve had so many experiences where I didn’t feel a thing while having blood work done. Yes, a few where I thought I must have had a bulls eye drawn on my arm!!! Ouch!!! So glad that drawing blood doesn’t take too long sometimes when you have someone that is less than caring.

What does a smile cost anyone especially when they’re working with patients? Here’s hoping all the blood work you may have in the future will be with those in the number 1 category – professional and caring and don’t hurt you!!! They may even give you a pat on the arm….

Sarah @ BecomingSarah.com Says:
July 15th, 2009 at 6:36 am

When I read your post, I couldn’t believe that the lab tech was so callous. I full on pass out when I give blood (right after I vomit all over everybody’s shoes), so I totally understand where you’re coming from. It certainly wouldn’t kill them to be a little more respectful of what you’re going through!

Sarah @ BecomingSarah.com´s last blog post..40 Weeks: A timeline in photos.

Mindee Says:
July 15th, 2009 at 7:12 am

Bummer, I am so sorry! I used to be like that about blood draws but with my third I had SO MANY that I got over it. The only upside to that situation. Hopefully you don’t ever have to get used to needles.

Mindee´s last blog post..Another Conversation With Reagan

Tabitha Blue Says:
July 15th, 2009 at 7:19 am

Oh I totally agree with you… why would anyone choose a profession that they hate being in. In the very least, they should be professionals are care about the people they are serving. That goes for ANY profession.

~Tabitha

Tabitha Blue´s last blog post..Wordless Wednesday… Time To Leave The Beach

Briony Says:
July 15th, 2009 at 8:01 am

i hate people that pull out and drive slow too….and i really hate needles, on top of my hate for needles my veins tend to roll and are hard to find. so not only do the technicians poke and poke but they often have to do it multiple times in multiple places…making the blood lab my least favorite place in the world.

Briony´s last blog post..yum-yum

Ernestina Says:
July 15th, 2009 at 8:18 am

Its too bad you had such a bad experience. I think you are right in telling them right off that you have a problem with needles. When I get my blood drawn I tell them that I don’t mind if they poke me 20 times, just don’t dig. Don’t move the needle around. If you miss take it out and poke me again. They don’t seem to have a problem with it.

Oh and my biggest pet peeve is people on their cell phones. I was in line at a deli once and the girl behind me (young girl) was talking so loud on her cell phone. She was so close to me she was grazing my hair as she talked on the phone. I kindly turned around and said “you are talking very loudly into my ear”. She was SO rude! She laughed and told the person she was talking to that “some B just said something to me”. I was livid! I have had several experiences of this.

Lindsay Says:
July 15th, 2009 at 8:22 am

I just had one of the best experiences getting blood drawn at my Dr the other day. I’m not afraid of needles, but as I age I’m becoming a very hard stick, so what I dread is the multiple tries and the digging around of the needle. UGH. I told the nurse this as I sat down just to warn her, and guess what she said? That there is a tiny needle available called a butterfly and that all I have to do from here on out is ask for it! And she had NO PROBLEM getting it in the first time and it was very nearly painless. Tabitha, you should just tell them that you’re a hard stick and that you want the butterfly needle. It’s so much better!

Jenna @ Newlyweds Says:
July 15th, 2009 at 9:13 am

Sorry to hear about the rude technician. I know when I was pregnant I had my blood drawn a million times and having a great tech makes all the difference.

Jenna @ Newlyweds´s last blog post..Weekly Weigh in and 30 Day Shred

Serene Says:
July 15th, 2009 at 9:15 am

Yuck, sorry it was so awful! Next time just look them in the eye and say, “I HATE needles! Be nice to me!” LOL

I will never trust a nurse who gets their eye liner tatooed on. (induction of my first child story)
I also can’t stand wet hair ( I blow dry EVERYDAY) and appliances on my counter top.

Serene´s last blog post..Just in Case You Were Wondering

erin Says:
July 15th, 2009 at 9:26 am

Sarah, I am impressed that you still give blood with your aversion to needles! I’d love to but I’ve never done it because I’m terrified of that needle. OY.

I always beg the nurse to be gentle. I try to make a joke out of it. I had a bood draw on Monday and asked the nurse for a tiny needle and please be gentle. She was, thank heavens. Maybe she was just having a good day. (She DID let me use the employees-only back exit which was right by my car.) I am lucky in that I guess I have good veins, nurses have always commented that they are easy to find and they don’t have to poke me multiple times THANK HEAVEN.

Also: am I the only one who is freaked out about moving with an IV in? I know it is a tiny catheter and not a needle exactly in my arm/wrist, but still. I always feel like I’m going to poke myself if I move my wrist/arm.

Btw, if you want a kiddo, get used to the needles. They test you for everything. I can’t even remember the number of times I had to go for a blood draw while I was pregnant. And of course then there is the IV and epidural (if you get one) during labor. OY.

erin´s last blog post..another heart calls

Janet Says:
July 15th, 2009 at 9:58 am

Sounds like being focused on how your warnings/feelings were discounted helped get you through the experience without suffering any ill effects. Personally, I wish you had thrown up on her shoes, preferably, open-toe. But I certainly don’t wish YOU the discomfort of vomitting!

I, “suffer” (?) from deep veins so I do my best to point out the vein (one, right arm, side at elbow bend, thank you, very much) I know will work BEFORE I sit down and the needle is uncapped. As with your latest experience, (of being disregarded) I am sometimes mistaken by the phlebotomist as a know-it-all for knowing my own body.

Nevertheless, their attitude is always quickly adjusted after they try it their way (at my expense!) and fail – After that, they are all too willing to accept my input and we become buddies. Usually, it works out okay, but all too often I leave with an apology ON TOP of my band-AidS, (pural on purpose!)

Bottom line, in all things service-related, EVEN medical care and perhaps ESPECIALLY medical care, YOU are the customer.

I once managed a home health care agency and what peeved me more than the, know-it-all patients were the patients who allowed fear (or desperate hope) to cloud their good sense to know that doctors and nurses are not mind readers – Patients MUST rise up and tell caretakers how and what they are feeling… At every step during treatment. I suggest to patients, Speak up! No one in the medical field is doing any of us a FAVOR – they are doing a job and how well they do that job depends on us!

I say to everyone… Set the expectations up-front, if you feel you are not being heard or given the proper respect as the CUSTOMER, then ask to speak to the practice manager. Often the phlebotomist at medical offices is independent, but everyone answers to someone and within a clinic or medical practice, it’s the practice manager.

This happens to you again, (I hope not!) stand up and request another phlebotomist and if that is not possible, ask the practice manager or a nurse to stand by.

Passing out, even vomiting (with its risk of aspiration) is serious, so asking for another person to stand by in the event you suffer either, is not out of line. I’ve seen people pass out and hit their head, bite off their tongue, you name it…

Remember, you are worth the effort of standing up for yourself (always!) and you are worth the effort of those being PAID to care for you, to provide that care correctly!

Good for you for sharing! I hope your clinic/medical office reads your blog and comments section!

Heather Says:
July 15th, 2009 at 10:11 am

I’m a nurse, and I’ll be honest, it drives me crazy when people get all dramatic about being afraid of needles. I think it’s because this is one of those fears similar to a fear of spiders- it is usually learned because other people are afraid of it, so you should be afraid of it too kind of thing.
The thing that gets me is that most of the people I’ve encountered who are afraid of needles have never had any sort of true traumatic experience from a needle in the first place. And most of the people who actually HAVE had traumatic experiences with needles- 5 year olds with chronic diseases or cancer who have had huge needles stuck straight into their spines or deep into their arteries- these are the ones who have every right TO be terrified by needles, and yet typically, they are not.

A while back I took care of a very wise very sick 9-year old boy who we had been poking and prodding for days. His older brother was very worked up because he was going to h ave to get an injection at the doctor’s office. The younger sick brother said to his older brother “Relax, the needles really aren’t that bad. It’s only your fear of them that makes you think it will be worse than it ever is.”

Sorry if this seems a bit insensitive, but I agree with the previous poster- if you want to have kids, you better get used to the needles. And when you have to take your child in for his/ her vaccines when they are young, you want to be able to be there for your child and comfort him/ her, rather than take staff attention away from your child to address your own fear.

Kate Says:
July 15th, 2009 at 10:38 am

I feel your pain! Needles are the worst. No, scratch that, rude people with needles are the worst.

That’s frustrating that the tech obviously had no regard for you or your feelings or your pain or your anxiousness. And scary that she has the power to hurt others as she sees fit!

Kate´s last blog post..She Says… Calling it Quits

Cody Says:
July 15th, 2009 at 3:59 pm

She may have just been having a bad day. I know I can be short with even the nicest customers when I’ve had a string of nasty ones.

But, I would have to say that my most recent peeve is not respecting the sensitivity or feelings of someone else, just because you have “thicker skin.” (I had to listen to a co-worker laugh off almost making someone cry today, because she thinks he should just “get over it” and toughen up.)

Cody´s last blog post..Stone Hill Inn, Day Two

Alzo Says:
July 15th, 2009 at 6:57 pm

I can really relate to your loathing of getting blood taken. I have actually passed out giving blood too. It is really important to me to have someone who seems to care and can handle things if I do find myself on the floor. As far as other pet peeves, I hate it when drivers don’t use their turn signals, and others who follow too close. Thanks for letting us vent.

Jaimey Says:
July 15th, 2009 at 8:55 pm

I think I just had an out of bloggy experience! I have SO been in that exact position with the person rolling their eyes and looking none too amused, with not a word as they stab you to take your essence! Rude, and to top it off I had one lady after I told her I might puke or at the very least CRY, turn to the other woman and say Wait, how do I do this, which one does she need? UM, WTF!? Do you know what you are doing or not?! Oi! Glad I am not the only grown woman who cries when I get blood drawn.

Jaimey´s last blog post..Cute pic alert!

Robynn's Ravings Says:
July 16th, 2009 at 12:17 am

There are dentists who are very sensitive to people with dentist aversions. Surely there must be someplace who also deals with this struggle, especially when having to deal with children. Why not try a children’s hosptial lab, if your insurance is willing? Just a thought….

Robynn’s Ravings´s last blog post..We All Scream and Then We Have Ice-Cream….

Angela Says:
July 16th, 2009 at 8:13 am

I want to comment but I’m not sure I can do it as my mother taught me – if you don’t have something nice to say, don’t say anything.

I will comment to Janet on part of her comment: “Personally, I wish you had thrown up on her shoes, preferably, open-toe.” If this lab tech had been wearing open-toed shoes she would have been violating infection control rules – and think about it…she’s working with needles all day long that she has stuck into someone’s arm to draw blood. She doesn’t know who is and is not infected with whatever is out there these days….if she drops that needle and it sticks her in the toe….do you really think she’s going to take that risk. She may not like her job but I bet she likes being healthy. Oh and….standing for the better part of the day on concrete floors covered with linoleum tile….I don’t know of many open-toed shoe varieties that are comfortable enough for that for an 8 hour day.

As I have worked in healthcare since I was 16 years old….& one of my jobs was drawing blood, you get tired of hearing, what seems like, every patient talk about how they hate needles. My personal favorite comment comes from my time working in dental offices, when several patients actually said to us “nothing personal, but I hate you people.” If anyone thinks they are going to get super gentle dental care after saying those words to someone – I believe they need to think again.

Sabrina Says:
July 16th, 2009 at 10:09 am

Well. I have been a fainter all of my life. Not because of needles but from the sight of blood. In a hospital once, while visiting someone who had been a car accident, I fainted three times. The nurse who rushed in to help me said that my fainting is more like a seizure, not just collapsing to the floor. I also tend to vomit upon regaining consciousness. So it is nice when I am take seriously in the lab but that’s not always the case.

Add to that the fact that my veins dive and roll every time they try to draw blood and it’s not too fun. Only once in my whole life as anyone been able to draw blood from my arm and it was a fantastic nursing STUDENT. Nevertheless,they always say “can I just try?” (even though I tell them) and of course I say “please do” because it really hurts to have it drawn out of the top of your hand, especially when the veins tend to blow and they end up having to squeeze and dig several times there as well. Even though they usually use a smaller needle for the hand, it’s attached to a tube that then has to draw the blood down into the vial. It feels like it takes forever.

More than once, I have left the lab, looking frightening to the waiting patients I’m sure, with all of the bandages around both arms and hands.

Once in the hospital lab, I told the nurse the issue and he said, “well I don’t have any of the smaller needles, sorry” and proceeded to use the larger one that they use on the arm. He just jabbed in there so hard and I passed out on him from the sheer pain of it, then had to drive home 45 miles alone.

I can see where the other commenters who are in the medical field get frustrated with the whiners but we aren’t all just looking for attention, so even a little empathy would be greatly appreciated. Is it really that hard to do? I mean, what would it hurt to be nicer just in case they really do have a serious issue?

Sam Says:
July 17th, 2009 at 7:42 am

Just a few of my own pet peeves that have popped up in the last couple of days…

-people who don’t go 10 over the speed limit in the fast lane during the morning commute
-aggressive drivers that cut people off (maybe I am my own pet peeve)
-bosses that give edits then change them back on the next review
-wishy washy supervisors
-people that drop paper towels in the bathroom and don’t pick them up

Sorry about the needle thing. I am not squeemish about needles, but I am extremely difficult to get blood out of. The Red Cross hates me and told me not to come back, seriously. I often leave the lab with multiple sticks in weird places and bruises and track marks up my arms. I really love when they pull the needle out just a little and stick it back in but in a different direction, in effect shredding the vein. I have recently found a method that works well (pediatric butterfly needle in the large vein on the side of my wrist) and I tell the tech that up front and have been giving lots of verbal praise to her (phlebotomist?) for leaving my arms in tact. I’m so grateful. I hope you are able to find one that works with you. Hopefully the blood draws won’t last much longer.

Have you considered desensitization therapy?
-

Sam Says:
July 17th, 2009 at 7:45 am

I love advances in technology…
The last time I had to have an IV (January), the nurse used an ultrasound machine and guided the needle right in. No pain! Seriously!

Mamadallama Says:
July 19th, 2009 at 5:29 pm

Having been an RN (retired now), I have been on both sides of the blood-drawing fence. Strangely enough, I never had the experience of someone telling me they were afraid of needles. Isn’t that odd? Anyway, I have to agree with some of the other commenters that you should not ‘hint’ around about your problem with fainting, etc. You need to state up front something like, “Hello. How are you today? (pause for response, then…) Sorry about this, but I need to tell you that I often faint when having blood drawn. One thing that helps is if you can use a butterfly to draw the blood sample with. Is that possible?” (If you get NO RESPONSE, stop them and say you will wait for the next available phlebotomist!)

As to why some phlebotomists act so heartless…I don’t know. I’ve encountered that, too. I have noticed that most labs are working as fast as they can. I don’t know if they’re under strict time guidelines or what’s going on, but they seem to be really really overworked and pretty much what they do all day is draw vial after vial. There are ads on tv all the time saying how easy it is and that you get paid really well if you just complete medical assistant or phlebotomy training in as little as 9 months. I’m sure a lot of these people don’t know what they’re getting into and they’re probably not getting paid all that much either. Still no excuse for treating a patient rudely or roughly. I don’t care how bad your day is. (That goes for dental assistants, too.) In any case, please report anyone who is rude, rough or hurtful.

My philosophy in life has always been that I never want to leave someone I come into contact with worse off than before they met me. I always ask people how they are and listen to their responses. I smile and wish them a nice day when I leave them. I don’t know what the cashier at Walmart is up against in her daily life, but I do know that I do not want to add to her burden. If she’s lucky and has not been touched by tragedy, then I want her to continue living in that cocoon of sweet bliss for as long as possible.

My pet peeve is that people not only don’t recognize themselves but leave comments showing they’re just like the phlebotomist you encountered. One commenter above just left me shuddering at her insensitivity and downright nastiness. I hope you are luckier next time you have to have lab work done. Just remember to put him/her at ease first and then make your request. I just thought of something else…maybe when making your lab appt you could request that a butterfly be used. Worth a try?

Debbie S Says:
July 25th, 2009 at 6:43 pm

I am sorry for your trouble and fear! I too have always hated needles until I had to give myself a shot daily for the last year and a half!
My pet peeve comes with shopping. (Isn’t that what you were asking – what are your pet peeves?) I can’t stand to go to a crowded store (Walmart) and there are FAMILIES of ten with 9 children all surrounding the area I want to get to. Why does everyone need to go? When I used to take my kids into Walmart, we would all go separate ways… AND no matter what I want to find in the store, there is always someone right there looking at the same thing, if not two or three people there! Ugh. I have a very short fuse at Christmas time and try to most of it on line. LOL!

Sarah Says:
July 14th, 2009 at 8:25 pm
I can guess exactly what their deal is. They are probably used to dealing with people, unlike you, who are are starving for attention and who make sure everyone around them know how uncomfortable they are, etc. I have dealt with such people, who, I repeat, are not like you. They are annoying and tedious to have to give customer service to. That causes one to develop apathy for everyone else, not believing that they may become queasy after a poke in the arm.

That’s my “defense” for them, because I have been there dealing with those frustrating attention suckers. It’s too bad that people like you have to suffer the effects of the “other kind.” Just keep that in mind, for next time.

By the way, my pet peeve is apathy. Unfortunately, I happen to deal it out quite a bit – but only when necessary .
Sandy Says:
July 14th, 2009 at 8:30 pm
They’re not all like that. I think that she was just really very rude and possibly not being gentle as she could be. I think I would definitely report her. This last time that I got my blood drawn last month, she said “Stick” as they all do and I brace mayself with clinched fists, eyes, mouth and probably every muscle in my body… Well, I kept waiting for it. I didn’t feel one thing. She was Awesome!!!! I know that there has to be a technique or talent to it because I have had some aweful ones just as you did, but I don’t think that they were doing it on purpose, which yours possibly could have been doing! They were just bad at giving shots. So I know there has to be a trick to it. But, I am thinking that whoever did yours today was not very good and may have been a bit mean! Seriously I would report her.
joy Says:
July 14th, 2009 at 8:43 pm
I know exactly how you feel. I hate needles. Ask my mom and she will tell you how I tried to runaway from the nurse when I was getting my vaccinations. Of course if your adulthood, it is rare not to get blood drawn and I have had to do some deep breathing exercises and avert my eyes from the needle itself. I always make it known to the person drawing blood or inserting any needle into me that I HATE needles. I have had good ones and bad ones. Once I told I tech who had to insert a dye in me for a kidney scan that I hated needles and they almost laughed at me. I had a a line put in and told to use the bathroom and almost fainted when I accidentally looked at it. I cannot stand having a needle in me longer than necessary. But this is something I had to get over, somewhat, when I got pregnant with my first son. I didn’t know how I would cope, especially during labor when it is unavoidable having a needle in you for an IV. But I did it. Don’t get me wrong, I still hate needles, but somehow I have been able to tolerate it. Having major surgery last year also got me over it. However, the bottom line for me is always how the nurse, technician or whoever treats me during the procedure. For the most part, I’ve been pretty lucky but I also attribute to karma. I always thank the person doing the needle work for doing a good job if there is minimal pain involved or discomfort. In fact, I praise their good work. It seems to me that most technicians have pretty good empathy toward the people they take blood from. Is there any way to go somewhere else or another lab. I would also complain to your doctor. I did that when I had my kidney procedure and the doctor told me they planned not to use that particular radiologist again.
Kristina Says:
July 14th, 2009 at 9:23 pm
It sounds like she just didn’t know what she was doing! I am so sorry!

Kristina´s last blog post..Ad Libs
The Wife of Odie Says:
July 15th, 2009 at 3:17 am
I have the SAME pet peeve! I had my blood taken a few weeks ago and the guy was emotionless and really freaked me out. It makes SUCH a difference when they can just be nice!

The Wife of Odie´s last blog post..4th of July
Jill Says:
July 15th, 2009 at 5:38 am
Ugh! I’m so sorry they just disregarded your feelings and fears so easily! You should just be like my grandmother and call it like ya see it…sho said to a nurse recently, “You really don’t like your job, do you?” Hehehe

Jill´s last blog post..Challenge: so far, so good
Mom of 5 Says:
July 15th, 2009 at 6:01 am
So sorry this experience had to be so trying….wish I could have been there with you. Nothing like a Mama Bear to get folks to shape up!! Over the years I think I’ve run into almost all the different technicians and nurses out there. I feel there are categories of tech/nurses: 1. the really caring and I’ve chosen the right field/profession 2. Most days I’m caring and pretty sure I’m in the right field 3. I don’t care and why did I choose this field? 4. Today’s a lousy day and this field sucks!!

We all hope we don’t hit # 4 too often or we’ll all quit going to the doctor for anything!! Having said that, I’m very grateful for all those who join this great field of nurses/technicians because they love and/or enjoy to work and having the opportuntities to help others. They apply themselves to really learning the best techniques in working with their patients. I’ve had so many experiences where I didn’t feel a thing while having blood work done. Yes, a few where I thought I must have had a bulls eye drawn on my arm!!! Ouch!!! So glad that drawing blood doesn’t take too long sometimes when you have someone that is less than caring.

What does a smile cost anyone especially when they’re working with patients? Here’s hoping all the blood work you may have in the future will be with those in the number 1 category – professional and caring and don’t hurt you!!! They may even give you a pat on the arm….
Sarah @ BecomingSarah.com Says:
July 15th, 2009 at 6:36 am
When I read your post, I couldn’t believe that the lab tech was so callous. I full on pass out when I give blood (right after I vomit all over everybody’s shoes), so I totally understand where you’re coming from. It certainly wouldn’t kill them to be a little more respectful of what you’re going through!

Sarah @ BecomingSarah.com´s last blog post..40 Weeks: A timeline in photos.
Mindee Says:
July 15th, 2009 at 7:12 am
Bummer, I am so sorry! I used to be like that about blood draws but with my third I had SO MANY that I got over it. The only upside to that situation. Hopefully you don’t ever have to get used to needles.

Mindee´s last blog post..Another Conversation With Reagan
Tabitha Blue Says:
July 15th, 2009 at 7:19 am
Oh I totally agree with you… why would anyone choose a profession that they hate being in. In the very least, they should be professionals are care about the people they are serving. That goes for ANY profession.

~Tabitha

Tabitha Blue´s last blog post..Wordless Wednesday… Time To Leave The Beach
Briony Says:
July 15th, 2009 at 8:01 am
i hate people that pull out and drive slow too….and i really hate needles, on top of my hate for needles my veins tend to roll and are hard to find. so not only do the technicians poke and poke but they often have to do it multiple times in multiple places…making the blood lab my least favorite place in the world.

Briony´s last blog post..yum-yum
Ernestina Says:
July 15th, 2009 at 8:18 am
Its too bad you had such a bad experience. I think you are right in telling them right off that you have a problem with needles. When I get my blood drawn I tell them that I don’t mind if they poke me 20 times, just don’t dig. Don’t move the needle around. If you miss take it out and poke me again. They don’t seem to have a problem with it.

Oh and my biggest pet peeve is people on their cell phones. I was in line at a deli once and the girl behind me (young girl) was talking so loud on her cell phone. She was so close to me she was grazing my hair as she talked on the phone. I kindly turned around and said “you are talking very loudly into my ear”. She was SO rude! She laughed and told the person she was talking to that “some B just said something to me”. I was livid! I have had several experiences of this.
Lindsay Says:
July 15th, 2009 at 8:22 am
I just had one of the best experiences getting blood drawn at my Dr the other day. I’m not afraid of needles, but as I age I’m becoming a very hard stick, so what I dread is the multiple tries and the digging around of the needle. UGH. I told the nurse this as I sat down just to warn her, and guess what she said? That there is a tiny needle available called a butterfly and that all I have to do from here on out is ask for it! And she had NO PROBLEM getting it in the first time and it was very nearly painless. Tabitha, you should just tell them that you’re a hard stick and that you want the butterfly needle. It’s so much better!
Jenna @ Newlyweds Says:
July 15th, 2009 at 9:13 am
Sorry to hear about the rude technician. I know when I was pregnant I had my blood drawn a million times and having a great tech makes all the difference.

Jenna @ Newlyweds´s last blog post..Weekly Weigh in and 30 Day Shred
Serene Says:
July 15th, 2009 at 9:15 am
Yuck, sorry it was so awful! Next time just look them in the eye and say, “I HATE needles! Be nice to me!” LOL

I will never trust a nurse who gets their eye liner tatooed on. (induction of my first child story)
I also can’t stand wet hair ( I blow dry EVERYDAY) and appliances on my counter top.

Serene´s last blog post..Just in Case You Were Wondering
erin Says:
July 15th, 2009 at 9:26 am
Sarah, I am impressed that you still give blood with your aversion to needles! I’d love to but I’ve never done it because I’m terrified of that needle. OY.

I always beg the nurse to be gentle. I try to make a joke out of it. I had a bood draw on Monday and asked the nurse for a tiny needle and please be gentle. She was, thank heavens. Maybe she was just having a good day. (She DID let me use the employees-only back exit which was right by my car.) I am lucky in that I guess I have good veins, nurses have always commented that they are easy to find and they don’t have to poke me multiple times THANK HEAVEN.

Also: am I the only one who is freaked out about moving with an IV in? I know it is a tiny catheter and not a needle exactly in my arm/wrist, but still. I always feel like I’m going to poke myself if I move my wrist/arm.

Btw, if you want a kiddo, get used to the needles. They test you for everything. I can’t even remember the number of times I had to go for a blood draw while I was pregnant. And of course then there is the IV and epidural (if you get one) during labor. OY.

erin´s last blog post..another heart calls
Janet Says:
July 15th, 2009 at 9:58 am
Sounds like being focused on how your warnings/feelings were discounted helped get you through the experience without suffering any ill effects. Personally, I wish you had thrown up on her shoes, preferably, open-toe. But I certainly don’t wish YOU the discomfort of vomitting!

I, “suffer” (?) from deep veins so I do my best to point out the vein (one, right arm, side at elbow bend, thank you, very much) I know will work BEFORE I sit down and the needle is uncapped. As with your latest experience, (of being disregarded) I am sometimes mistaken by the phlebotomist as a know-it-all for knowing my own body.

Nevertheless, their attitude is always quickly adjusted after they try it their way (at my expense!) and fail – After that, they are all too willing to accept my input and we become buddies. Usually, it works out okay, but all too often I leave with an apology ON TOP of my band-AidS, (pural on purpose!)

Bottom line, in all things service-related, EVEN medical care and perhaps ESPECIALLY medical care, YOU are the customer.

I once managed a home health care agency and what peeved me more than the, know-it-all patients were the patients who allowed fear (or desperate hope) to cloud their good sense to know that doctors and nurses are not mind readers – Patients MUST rise up and tell caretakers how and what they are feeling… At every step during treatment. I suggest to patients, Speak up! No one in the medical field is doing any of us a FAVOR – they are doing a job and how well they do that job depends on us!

I say to everyone… Set the expectations up-front, if you feel you are not being heard or given the proper respect as the CUSTOMER, then ask to speak to the practice manager. Often the phlebotomist at medical offices is independent, but everyone answers to someone and within a clinic or medical practice, it’s the practice manager.

This happens to you again, (I hope not!) stand up and request another phlebotomist and if that is not possible, ask the practice manager or a nurse to stand by.

Passing out, even vomiting (with its risk of aspiration) is serious, so asking for another person to stand by in the event you suffer either, is not out of line. I’ve seen people pass out and hit their head, bite off their tongue, you name it…

Remember, you are worth the effort of standing up for yourself (always!) and you are worth the effort of those being PAID to care for you, to provide that care correctly!

Good for you for sharing! I hope your clinic/medical office reads your blog and comments section!
Heather Says:
July 15th, 2009 at 10:11 am
I’m a nurse, and I’ll be honest, it drives me crazy when people get all dramatic about being afraid of needles. I think it’s because this is one of those fears similar to a fear of spiders- it is usually learned because other people are afraid of it, so you should be afraid of it too kind of thing.
The thing that gets me is that most of the people I’ve encountered who are afraid of needles have never had any sort of true traumatic experience from a needle in the first place. And most of the people who actually HAVE had traumatic experiences with needles- 5 year olds with chronic diseases or cancer who have had huge needles stuck straight into their spines or deep into their arteries- these are the ones who have every right TO be terrified by needles, and yet typically, they are not.

A while back I took care of a very wise very sick 9-year old boy who we had been poking and prodding for days. His older brother was very worked up because he was going to h ave to get an injection at the doctor’s office. The younger sick brother said to his older brother “Relax, the needles really aren’t that bad. It’s only your fear of them that makes you think it will be worse than it ever is.”

Sorry if this seems a bit insensitive, but I agree with the previous poster- if you want to have kids, you better get used to the needles. And when you have to take your child in for his/ her vaccines when they are young, you want to be able to be there for your child and comfort him/ her, rather than take staff attention away from your child to address your own fear.
Kate Says:
July 15th, 2009 at 10:38 am
I feel your pain! Needles are the worst. No, scratch that, rude people with needles are the worst.

That’s frustrating that the tech obviously had no regard for you or your feelings or your pain or your anxiousness. And scary that she has the power to hurt others as she sees fit!

Kate´s last blog post..She Says… Calling it Quits
Cody Says:
July 15th, 2009 at 3:59 pm
She may have just been having a bad day. I know I can be short with even the nicest customers when I’ve had a string of nasty ones.

But, I would have to say that my most recent peeve is not respecting the sensitivity or feelings of someone else, just because you have “thicker skin.” (I had to listen to a co-worker laugh off almost making someone cry today, because she thinks he should just “get over it” and toughen up.)

Cody´s last blog post..Stone Hill Inn, Day Two
Alzo Says:
July 15th, 2009 at 6:57 pm
I can really relate to your loathing of getting blood taken. I have actually passed out giving blood too. It is really important to me to have someone who seems to care and can handle things if I do find myself on the floor. As far as other pet peeves, I hate it when drivers don’t use their turn signals, and others who follow too close. Thanks for letting us vent.
Jaimey Says:
July 15th, 2009 at 8:55 pm
I think I just had an out of bloggy experience! I have SO been in that exact position with the person rolling their eyes and looking none too amused, with not a word as they stab you to take your essence! Rude, and to top it off I had one lady after I told her I might puke or at the very least CRY, turn to the other woman and say Wait, how do I do this, which one does she need? UM, WTF!? Do you know what you are doing or not?! Oi! Glad I am not the only grown woman who cries when I get blood drawn.

Jaimey´s last blog post..Cute pic alert!
Robynn's Ravings Says:
July 16th, 2009 at 12:17 am
There are dentists who are very sensitive to people with dentist aversions. Surely there must be someplace who also deals with this struggle, especially when having to deal with children. Why not try a children’s hosptial lab, if your insurance is willing? Just a thought….

Robynn’s Ravings´s last blog post..We All Scream and Then We Have Ice-Cream….
Angela Says:
July 16th, 2009 at 8:13 am
I want to comment but I’m not sure I can do it as my mother taught me – if you don’t have something nice to say, don’t say anything.

I will comment to Janet on part of her comment: “Personally, I wish you had thrown up on her shoes, preferably, open-toe.” If this lab tech had been wearing open-toed shoes she would have been violating infection control rules – and think about it…she’s working with needles all day long that she has stuck into someone’s arm to draw blood. She doesn’t know who is and is not infected with whatever is out there these days….if she drops that needle and it sticks her in the toe….do you really think she’s going to take that risk. She may not like her job but I bet she likes being healthy. Oh and….standing for the better part of the day on concrete floors covered with linoleum tile….I don’t know of many open-toed shoe varieties that are comfortable enough for that for an 8 hour day.

As I have worked in healthcare since I was 16 years old….& one of my jobs was drawing blood, you get tired of hearing, what seems like, every patient talk about how they hate needles. My personal favorite comment comes from my time working in dental offices, when several patients actually said to us “nothing personal, but I hate you people.” If anyone thinks they are going to get super gentle dental care after saying those words to someone – I believe they need to think again.
Sabrina Says:
July 16th, 2009 at 10:09 am
Well. I have been a fainter all of my life. Not because of needles but from the sight of blood. In a hospital once, while visiting someone who had been a car accident, I fainted three times. The nurse who rushed in to help me said that my fainting is more like a seizure, not just collapsing to the floor. I also tend to vomit upon regaining consciousness. So it is nice when I am take seriously in the lab but that’s not always the case.

Add to that the fact that my veins dive and roll every time they try to draw blood and it’s not too fun. Only once in my whole life as anyone been able to draw blood from my arm and it was a fantastic nursing STUDENT. Nevertheless,they always say “can I just try?” (even though I tell them) and of course I say “please do” because it really hurts to have it drawn out of the top of your hand, especially when the veins tend to blow and they end up having to squeeze and dig several times there as well. Even though they usually use a smaller needle for the hand, it’s attached to a tube that then has to draw the blood down into the vial. It feels like it takes forever.

More than once, I have left the lab, looking frightening to the waiting patients I’m sure, with all of the bandages around both arms and hands.

Once in the hospital lab, I told the nurse the issue and he said, “well I don’t have any of the smaller needles, sorry” and proceeded to use the larger one that they use on the arm. He just jabbed in there so hard and I passed out on him from the sheer pain of it, then had to drive home 45 miles alone.

I can see where the other commenters who are in the medical field get frustrated with the whiners but we aren’t all just looking for attention, so even a little empathy would be greatly appreciated. Is it really that hard to do? I mean, what would it hurt to be nicer just in case they really do have a serious issue?
Sam Says:
July 17th, 2009 at 7:42 am
Just a few of my own pet peeves that have popped up in the last couple of days…

-people who don’t go 10 over the speed limit in the fast lane during the morning commute
-aggressive drivers that cut people off (maybe I am my own pet peeve)
-bosses that give edits then change them back on the next review
-wishy washy supervisors
-people that drop paper towels in the bathroom and don’t pick them up

Sorry about the needle thing. I am not squeemish about needles, but I am extremely difficult to get blood out of. The Red Cross hates me and told me not to come back, seriously. I often leave the lab with multiple sticks in weird places and bruises and track marks up my arms. I really love when they pull the needle out just a little and stick it back in but in a different direction, in effect shredding the vein. I have recently found a method that works well (pediatric butterfly needle in the large vein on the side of my wrist) and I tell the tech that up front and have been giving lots of verbal praise to her (phlebotomist?) for leaving my arms in tact. I’m so grateful. I hope you are able to find one that works with you. Hopefully the blood draws won’t last much longer.

Have you considered desensitization therapy?
-
Sam Says:
July 17th, 2009 at 7:45 am
I love advances in technology…
The last time I had to have an IV (January), the nurse used an ultrasound machine and guided the needle right in. No pain! Seriously!
Mamadallama Says:
July 19th, 2009 at 5:29 pm
Having been an RN (retired now), I have been on both sides of the blood-drawing fence. Strangely enough, I never had the experience of someone telling me they were afraid of needles. Isn’t that odd? Anyway, I have to agree with some of the other commenters that you should not ‘hint’ around about your problem with fainting, etc. You need to state up front something like, “Hello. How are you today? (pause for response, then…) Sorry about this, but I need to tell you that I often faint when having blood drawn. One thing that helps is if you can use a butterfly to draw the blood sample with. Is that possible?” (If you get NO RESPONSE, stop them and say you will wait for the next available phlebotomist!)

As to why some phlebotomists act so heartless…I don’t know. I’ve encountered that, too. I have noticed that most labs are working as fast as they can. I don’t know if they’re under strict time guidelines or what’s going on, but they seem to be really really overworked and pretty much what they do all day is draw vial after vial. There are ads on tv all the time saying how easy it is and that you get paid really well if you just complete medical assistant or phlebotomy training in as little as 9 months. I’m sure a lot of these people don’t know what they’re getting into and they’re probably not getting paid all that much either. Still no excuse for treating a patient rudely or roughly. I don’t care how bad your day is. (That goes for dental assistants, too.) In any case, please report anyone who is rude, rough or hurtful.

My philosophy in life has always been that I never want to leave someone I come into contact with worse off than before they met me. I always ask people how they are and listen to their responses. I smile and wish them a nice day when I leave them. I don’t know what the cashier at Walmart is up against in her daily life, but I do know that I do not want to add to her burden. If she’s lucky and has not been touched by tragedy, then I want her to continue living in that cocoon of sweet bliss for as long as possible.

My pet peeve is that people not only don’t recognize themselves but leave comments showing they’re just like the phlebotomist you encountered. One commenter above just left me shuddering at her insensitivity and downright nastiness. I hope you are luckier next time you have to have lab work done. Just remember to put him/her at ease first and then make your request. I just thought of something else…maybe when making your lab appt you could request that a butterfly be used. Worth a try?
Debbie S Says:
July 25th, 2009 at 6:43 pm
I am sorry for your trouble and fear! I too have always hated needles until I had to give myself a shot daily for the last year and a half!
My pet peeve comes with shopping. (Isn’t that what you were asking – what are your pet peeves?) I can’t stand to go to a crowded store (Walmart) and there are FAMILIES of ten with 9 children all surrounding the area I want to get to. Why does everyone need to go? When I used to take my kids into Walmart, we would all go separate ways… AND no matter what I want to find in the store, there is always someone right there looking at the same thing, if not two or three people there! Ugh. I have a very short fuse at Christmas time and try to most of it on line. LOL!

A New Pet Peeve

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